TESSERENT SUPPORT PORTAL


Please log in to securely request assistance for your Tesserent Managed Security Service. To lodge and update requests, you will need to be an authorised contact and sign in using your credentials.

Note: This is support for Pure Security and Tesserent clients.
For support for clients of iQ3 or Secure Logic please click here:
iQ3 Support
Secure Logic Customer Portal

COVID-19 Update: Business Continuity for the Security Operations Center

 With ongoing concerns around the potential impact of Covid-19, we wanted to update you on the precautions Tesserent is taking to ensure there is no disruption to the 24 x 7 Security Operations Centre (SOC) services we deliver to you, our customers.

We will continue to monitor the situation to ensure safe working conditions for our employees and to follow Australian Government guidelines regarding any recommended or mandated quarantine periods.

Our Business Continuity Plan, includes the capacity for all staff to work remotely to maintain coverage of the SOC and to provide support via the usual ticketing procedures.